How do I create a free shipping event?

You can create a free shipping event through [Incentives] or [Coupons] in [Promotions].

Method 1

1. [Advanced Mode] - Go to [Promotions>Incentives>Create incentives] on your admin page.

[Smart Mode] - Go to [Promotions>Incentives] and click [Create incentives].

2. Choose [Shipping fee discount] in [Type].

3. When you have completed all your changes, click [Save].

Method 2

• Coupons can only be issued to customer accounts.

1. [Advanced Mode] - Go to [Promotions>Coupons>Create coupon] on your admin page.

[Smart Mode] - Go to [Promotion>Coupons] and click [Create coupon].

2. Choose [Shipping fee discount] in [Discount/Reward type] and click [Offer free shipping].

3. When you have completed all your changes, click [Save].

• If you want to apply free shipping to specific products, you can configure additional settings in [Coupon-applicable products] or [Coupon-applicable categories].

Notes for shipping fee discount

- Orders which include products that are applicable for free shipping will also have free shipping applied to default/supplier/per-product shipping. If the order includes an excluded product, free shipping will not be applied.