Cafe24 Vietnam

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Activity overview

Latest activity by Cafe24 Vietnam
  • Cafe24 Vietnam created an article,

    What is Facebook Channel and how do I use it?

    Facebook Channel is a service that allows you to manage all your Facebook-related services in one convenient location.   With Facebook Channel, you can manage Facebook-related services, such...

  • Cafe24 Vietnam created an article,

    How do I access Facebook Channel?

    You can access Facebook Channel through the [Channels] menu on your admin page, or through Facebook Channel on Cafe24 Store.   - Cafe24 admin page (Smart Mode): Select [Facebook Channel] on the men...

  • Cafe24 Vietnam created an article,

    How do I issue special event coupons?

      When registering coupons, select [On special events (Birthday)].   Method   1. [Advanced Mode] - Go to[Promotions>Coupons>Create coupon] on your admin page. [Smart Mode] - Go to[Promotions>Coupon...

  • Cafe24 Vietnam created an article,

    Can I set up discounts for specific products?

    You can set up discounts for specific products in [Promotions].   Settings [Advanced Mode] 1. Go to [Promotions>Incentives>Create incentives] on your admin page. 2. Select [Specific products] for [...

  • Cafe24 Vietnam created an article,

    Can I issue points to all the customer accounts in one go?

    If you wish to issue the same amount of points to all the customer accounts, you can bulk issue points.   Settings 1. [Advanced mode] -Go to [Customers>Manage customers>Customer information] on you...

  • Cafe24 Vietnam created an article,

    Why aren’t points being issued to my customers?

      Take the following steps if points are not being issued to your customers.   Make sure to double-check the following:   1. Issuance settings 1) [Advanced Mode] -Go to [My Store>Store setup>Points...

  • Cafe24 Vietnam created an article,

    Can I restore a customer account that I deleted by mistake?

      You cannot restore a customer account that has been removed or deleted.   You cannot restore the customer information of a deleted or removed account. The relevant customer must create a new acco...

  • Cafe24 Vietnam created an article,

    Can I edit the HTML/CSS codes of themes created with Edibot Themes?

    You can edit the HTML/CSS codes if you convert your theme to one made with Smart Themes.     Settings 1. Go to [Themes (PC)>My themes>Saved themes] on your admin page, scroll down to the theme you ...

  • Cafe24 Vietnam created an article,

    How can I make my theme responsive for both PC and mobile devices?

    Set Edibot’s default theme as your main theme, then disable mobile themes. You can use Edibot Themes to create a responsive theme that will automatically adjust to the different screens of PC...

  • Cafe24 Vietnam created an article,

    Can I display the same product in several different categories?

    You can display a product in more than one category.   Edit per product   1. [Smart Mode] - Go to [Products>Product list] on your admin page and click on the product you want to display. 2. Scro...